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Privacy Policy

Last updated: June 6, 2024

This Privacy Policy describes how Support Local USA collects, uses, and protects your information.

Introduction

This Privacy Policy describes Support Local USA's policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

Account
A unique account created for you to access our Service or parts of our Service.
Company
Support Local USA (referred to as either "the Company", "We", "Us" or "Our" in this Agreement).
Cookies
Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history.
Country
Texas, United States
Device
Any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
The Support Local USA website and platform.
Service Provider
Any natural or legal person who processes data on behalf of the Company.
Usage Data
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website
Support Local USA, accessible from www.SupportLocalUSA.com.
You
The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The technologies we use may include:

Cookies or Browser Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.

Types of Cookies We Use

Necessary / Essential Cookies

Type: Session Cookies

Purpose: Essential to provide services available through the Website and to enable you to use some of its features.

Functionality Cookies

Type: Persistent Cookies

Purpose: Allow us to remember choices you make when you use the Website, such as login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

Service Provision

To provide and maintain our Service, including monitoring usage.

Account Management

To manage your registration as a user of the Service.

Communication

To contact you by email, telephone calls, SMS, or other forms of electronic communication.

Marketing

To provide you with news, special offers, and general information about other goods and services.

Sharing Your Personal Data

We may share your personal information in the following situations:

  • Service Providers We may share your personal information with Service Providers to monitor and analyze the use of our Service.
  • Business Transfers We may share or transfer your personal information in connection with any merger, sale of Company assets, financing, or acquisition.
  • Affiliates We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Consent We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Note: We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Advice: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: